Help and Support for Children, Young People and Families
Information for Parents, Carers and Families
Every family needs support from time to time.
Whether you need advice about parenting, help with your child’s wellbeing, support with family relationships, health services or specialist support, there are services across South Tyneside that can help.
You do not need to wait until problems become serious before asking for support. Getting help early can often make a big difference for children, young people and families.
This page brings together local services that can help you find the right support at the right time.
Family Help and Parenting Support
Family Hubs
Family Hubs offer free support for families with children of all ages.
They can help with:
- Parenting advice.
- Child development.
- Emotional wellbeing.
- Family relationships.
- Healthy routines.
- Pregnancy and early years support.
- Access to local services.
Family Hubs are welcoming places where families can ask for help, attend activities and meet other parents and carers.
Telephone: 0800 783 4645
Find out more:
Support for Young People
South Tyneside Youth Service
The Youth Service offers activities, clubs and opportunities for young people to:
- Meet friends.
- Build confidence.
- Learn new skills.
- Take part in sports and activities.
- Get support from trusted adults.
Connexions
Connexions supports young people aged 16-17 with:
- Careers advice.
- College and training.
- Employment support.
- CV writing.
- Future planning.
Children's Mental Health and Emotional Wellbeing
Looking after emotional wellbeing is just as important as physical health.
Support is available for children and young people who may be experiencing:
- Anxiety.
- Low mood.
- Stress.
- Self-esteem difficulties.
- Emotional wellbeing concerns.
Healthy Minds
Healthy Minds offers early support for children and young people with mild to moderate emotional and mental health difficulties.
Children’s and Young People’s Mental Health Services (CYPS)
Provides specialist support for children and young people experiencing more significant mental health difficulties.
Telephone: 0191 566 5500
Children and Young People’s Service
Mental Health Crisis Support
If you or your child need urgent mental health support:
NHS 111 Option 2
Available 24 hours a day.
If someone is in immediate danger, call 999.
Bereavement Support
Bereavement Support
Losing someone important can be very difficult for children, young people and families.
Support is available to help families cope with grief and loss.
Local Support
National Support
Telephone: 0808 808 1677
Domestic Abuse Support
Nobody should have to live in fear of abuse.
Support is available for adults, children and young people affected by domestic abuse.
Services can help with:
- Safety planning.
- Advice.
- Emotional support.
- Housing and refuge support.
- Support for children affected by abuse.
Local Support
Restart South Tyneside Services
National Domestic Abuse Helpline
0808 2000 247
Drug and Alcohol Support
Sometimes children, young people and families need support because they are worried about alcohol, drugs or substance use.
Support is available whether you are looking for advice, early help, treatment or support for a family member.
Asking for help early can make a big difference.
Support for Young People
YP Matrix
YP Matrix supports children and young people affected by:
- Alcohol use.
- Drug use.
- Vaping and nicotine.
- Risk-taking behaviour.
- Exploitation and vulnerability.
- Emotional wellbeing linked to substance use.
The service provides support, advice and guidance for young people and can also support parents and carers who are worried about a child. YP Matrix works with young people to reduce risks, improve wellbeing and help them make healthy choices.
Website: YP Matrix
Support for Adults
South Tyneside Adult Recovery Service (STARS)
STARS provides support for adults affected by alcohol or drug use.
The service offers:
- Advice and information.
- Recovery support.
- Counselling.
- Treatment and detox support where appropriate.
- Help for families affected by substance use.
Telephone: 0191 917 1160
Child Health Services
Children’s health services provide support from pregnancy through childhood and adolescence.
This includes:
- Midwifery.
- Health Visiting.
- School Nursing.
- Child development support.
- Health advice for parents and carers.
0–19 Healthy Child Programme
Support for children, young people and families from birth to adulthood.
Telephone
0303 330 7700
More Information
Growing Healthy South Tyneside
Safe Sleeping for Babies
Information and advice to help reduce the risk of sudden infant death.
Elective Home Education
If you choose to educate your child at home, guidance and support are available to help you understand responsibilities, available support and local resources.
Worried About a Child?
If you are worried about a child’s safety or wellbeing:
South Tyneside Children and Families Social Care
Telephone: 0191 424 5010
Out of Hours: 0191 456 2093
https://www.southtyneside.gov.uk/article/13754
Emergency
Call 999 if a child is in immediate danger.
Key Message
Every family needs support sometimes. Asking for help early is a positive step and can make a real difference. Whether you need advice, emotional support, health services or practical help, there are people and services in South Tyneside ready to support you and your family.