Support Services in South Tyneside

Family Help Services

Family Hubs provide free, local support for families with children of all ages. Services include parenting advice, play sessions, health support, and help with routines and relationships.
Find out what’s on: Family Hubs – For Every Family
Overview: Family Help Services – South Tyneside Council
Contact: Ask at your nearest Family Hub or call 0191 424 5010 for advice.

Youth Services

South Tyneside Youth Service offers activities, clubs, and support for young people.

• Connexions helps 16–17 year olds with careers, training, and CV support.
• Youth Justice Service works with young people involved in offending to provide mentoring and positive opportunities.
  Links:
• Youth Service
• Connexions
• Youth Justice Service

Children’s Social Care

If you are worried about a child, contact the Multi‑Agency Safeguarding Hub (MASH).

• Office hours: 0191 424 5010
• Out of hours: 0191 456 2093
• Email referrals: frontdoor@southtyneside.gov.uk
  Report a concern online: Children and Families Social Care referral form

Domestic Abuse Support

If you or someone you know is experiencing domestic abuse, help is available.

• 24/7 National Helpline: 0808 2000 247
• Local advice and services:
  Services include safety planning, refuge accommodation, and support for children affected by domestic abuse.

Drug and Alcohol Support

Help for adults and young people affected by substance misuse.

• South Tyneside Adult Recovery Service (STARS): Offers advice, detox support, and counselling.
  Contact: 0191 917 1160
   

Mental Health Services

Support for children and young people includes:

• School and GP referrals for emotional wellbeing.
• Children and Young Peoples Service South Tyneside and Sunderland for specialist help.
• Crisis support: Call 0800 652 2861 (24/7).
  Guidance and pathway

Bereavement Services

Support for children and families coping with loss.

• Cruse Bereavement Support: 0808 808 1677
• Local services: Ask your GP or Family Hub for referral.
  More info:  Escape Intervention, Kooth

Child Health Services

Includes the 0–19 Healthy Child Programme, midwifery, and health visiting.

• South Tyneside and Sunderland NHS Foundation Trust: STSFT website
• Safe sleeping for babies: Lullaby Trust, NHS
  Contact: Health Visitor or GP for advice.

Elective Home Education (EHE)

If you choose to educate your child at home, guidance and resources are available.

• Information for parents: HERE
  Includes advice on curriculum, safeguarding, and local support.